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AMA's One-Day Delegation Bootcamp
17 July 2008

Do you have trouble entrusting your work to others? Are you frequently putting in overtime? If so, you may be working harder, but not smarter.
Now you can get your work done on time and done right, by taking steps to effectively delegate and influence your peers to share your workload. This fast-paced, intensive one-day seminar gives you real-world practice in delegation strategies that will reduce your stress level, empower your staff and build morale. Take this opportunity to pinpoint the right task, the right time and the right person to help you maximize productivity for you and your team.


Managing a World-Class IT Department
5-6 August 2008

You manage the most critical operation in the organization. AMA can help!
Effectively run the IT department, make good management and technical decisions and leverage your IT resources to support the business and enhance organizational profitability. Operational expertise is key, so 80 percent of the seminar focuses on finance and operations while 20 percent of the course is devoted to people skills.


Communicating with Diplomacy, Discretion and Influence: A Course for Senior Administrative Professionals
5-6 August 2008

Top-level communications skills for today’s senior administrative professionals!
Senior managers and their assistants agree: diplomacy, discretion and advanced communication skills are critical for executive assistants. Increase your value by building and maintaining powerful business relationships, communicating with savvy and finesse and handling sensitive issues—and people—with tact and diplomacy.


Moving from an Operational Manager to a Strategic Thinker
21-22 August 2008

Create a strategic framework—and capture the opportunities of tomorrow!
If you want to move from being a good manager to being a great manager, this seminar will enable you to take away key insights, ideas and planned actions to add value to your organization and move your team forward for heightened success. Take this opportunity to be proactive. Instead of being buried in your department’s ongoing activities, you will become an innovator, a persuasive player and a champion for strategic change who adds value to your organization, your customers and your stakeholders.


Managing Emotions at the Workplace: Strategies for Success
11-12 September 2008

Understand how stress in the workplace affects your job performance—and learn practical techniques for managing emotions!
Stress in the workplace is on the rise! As you face a larger workload, tighter deadlines and greater demands on personal time, you’re likely to find yourself in situations where you need help identifying and managing emotions in the workplace.

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